Introduction, Course Outline and Module

Course Content
Principles of Loss Management
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Introduction, Course Outline and Module
34:07
UNIT 1: BACKGROUND OF LOSS
15:27
HOW OTHER DEPARTMENTS AND DISCIPLINES SUPPORT LOSS MANAGEMENT
00:00
LOSS MANAGEMENT AS A FUNCTION : SECURITY MANAGEMENT
00:00
LOSS MANAGEMENT AS A FUNCTION : RISK MANAGEMENT
00:00
LOSS MANAGEMENT AS A FUNCTION : OCCUPATIONAL SAFETY AND HEALTH
00:00
LOSS MANAGEMENT AS A FUNCTION : INVESTIGATIONS
00:00
LOSS MANAGEMENT AS A PROFESSION AND ITS ENVIRONMENT
00:00
Financial Accounting 1
AIM OF THE COURSEAn introductory course aimed at introducing students to the basic principles of Accounting. The purpose of this course is to introduce students to Accounting aspects, it relates theory with practice. The course begins with an introduction to Financial Accounting and the theoretical basis of Accounting, followed by Financial Statements of unincorporated business entities.COURSEWORK: The course assessment shall consist of two Assignments, details of which shall be availed to students during the learning block. Coursework contributes 30% of the final mark while final examination contributes 70% of the final mark. Students are particularly advised to do their assignments as there is no provisions for special treatment.CODE: CLM 7 STUDY DURATION: 100 HOURS CREDIT: 10 UNIT 1: THE ACCOUNTING SYSTEM Unit study duration: 20 hours Credits: 2
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INTRODUCTION, COURSE OUTLINE AND MODULE
00:00
THE ACCOUNTING (EQUATION) SYSTEM
30:27
REPORTS AND ACCOUNTING CONVENTIONS
00:00
FINAL ACCOUNTS
00:00
FINAL ACCOUNTS – SPECIALISED SITUATIONS
00:00
Introduction to Law
11.1.1. PURPOSE Equip learners with introductory knowledge of the legal profession the application of its concepts and the complementary role it plays in understanding the legal environment of business.11.1.2. LEARNING OUTCOMES Learners are equipped with an appreciation of the concept of law, its sources, structure and operation
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Introduction, Course Outline and Module
02:04
Defining Law
00:00
Sources of Law
00:00
Division of the Law
00:00
The Court Structure
00:00
The Legal Profession in Zimbabwe
00:00
Outline of Court Procedures
00:00
Outline of the Structural Arrangement of the Administration of Law
00:00
Zimbabwean Human Rights
00:00
Introduction to Psychology
Purpose: To equip students with basic knowledge of psychology, its concepts, theories and principles more so its use in understanding human behaviour11:22 Learning Outcomes Learners should be able to define psychology as a discipline Learners should be able to comprehend, compare, and contrast and also make assessments of the application of principles to loss management
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Introduction, Course Outline and Module
04:56
Introduction to the Course
31:17
Lesson 2.1 Branches of Psychology
01:00:00
CHILDHOOD TO ADULT DEVELOPMENT STUDIES IN PSYCHOLOGY
00:00
PERSONALITY
00:00
BEHAVIOR AND MOTIVATION
00:00
THINKING AND REASONING
00:00
INTELLIGENCE AND ATTITUDE
00:00
RELEVANCE OF PSYCHOLOGY TO LOSS MANAGEMENT
00:00
ADDITIONAL READING
00:00
Business Administration
Business Administration is a basic course designed for high-intermediate students of business who wish to improve and gain access to knowledge about business management skills. The course focuses on the introduction to various business domains and familiarises students with the finer points of business etiquette and business correspondence.Course requirements 1. Students are required to attend ALL lectures. 2. Tutorials are COMPULSORY 3. Each student must make at least one seminar presentation during the semester. 4. Each student is expected to submit at least one typewritten assignment and tics will be assigned in class by the lecturer. 5. There will be one written final examination paper of two hours duration which will be written at the end of the semester. 6. To receive a final grade each student has to receive a score in each of the following: Assignments, tests and exercises 30% Final examination 70% 7. Late assignments will not be accepted unless there are extenuating circumstances and the student has received the lecturer's approval.
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Introduction, Course Outline and Module
04:11
Business Environment
00:00
Types and Forms of Business
21:35
Economic Environment
00:00
Human Resources Management
00:00
Marketing
00:00
Business Communication
PREAMBLE The module focuses on effective business communication skills so as to maintain effective workflow in organisations. It intends to provide students with some elementary understanding of how communication is done and how to address different situations. Business communication is goal-oriented and must be understood by all members of an organisation. It also allows executives to communicate rules policies and procedures to other employees or clients clearly and concisely. Different models and types of communication skills will be explored to ensure students are well-equipped.PURPOSE Equip learners with knowledge, skills and understanding of concepts, and attitudes required in conducting effective communication, negotiation and business report writing.LEARNING OUTCOMES Learners are equipped with knowledge and skills in conducting successful negotiations and effective information generation and communication, preparation and production of business records and report writing.
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Introduction, Course Outline and Module
01:14
Communication Process
00:00
Types of Communication
00:00
Use of Appropriate Language
00:00
Administration of Meetings
00:00
Conflict and Negotiation
00:00
Certificate in Loss Control and Management Part 1
About Lesson

Business Communication- Course outline

 

ATTENDANCE
Attending lectures is compulsory and students are reminded that they should attend at least three-quarters of the lectures.

ASSESSMENT CRITERIA:
The course assessment shall consist of assignments which carries 30% of the final mark and 70% from the examination. Students are particularly advised not to miss any of the tests and do their assignments as there is no provision for special treatment especially on the in-class test.

EXAMINATION
Learners are expected to demonstrate knowledge in preparing business reports and written communication, principle of conducting verbal communication, negotiation and selection of medium of communication

RECOMMENDED TEXTBOOKS Miller, K. and Barbour, J., 2014. Organizational communication: Approaches and processes. Nelson Education. Kwon, W., Clarke, I., & Wodak, R. (2014). Micro‐level discursive strategies for constructing shared views around strategic issues in team meetings. Journal of Management Studies, 51(2), 265-290. Holmes, J., & Stubbe, M. (2015). Power and politeness in the workplace: A sociolinguistic analysis of talk at work. Routledge. Dwyer, J., & Hopwood, N. (2019). The business communication handbook. Cengage AU.

Exercise Files
MODULE CLM 0611_BUSINESS COMMUNICATION.pdf
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